Choosing the wrong loft conversion company can seriously undermine the structure of your house, stress out your family, and even lose you tens of thousands of pounds. Luckily, the digital world makes it a lot easier to steer clear of the cowboys and choose a loft conversion company that really delivers quality.
The internet means that every customer can let other people know about their service, whether it was fantastic or absolutely terrible.
There are a lot of websites around that let you ask for quotes from numerous tradesmen after reading reviews about them, including:
Remember that if a company isn’t on these sites, it doesn’t necessarily mean that they’re disreputable. A lot of building companies just aren’t very internet savvy so don’t really make the most of online tools. But it’s a lot easier to choose a company that has a clearly visible reputation than one that doesn’t.
Listen to Word of Mouth
Review sites are basically just word of mouth but on a larger scale. If you have a friend or neighbour who has had a loft conversion built, it’s always worth asking them about their experiences.
Most loft conversion companies put signage on houses when they’re working on them. Depending on your area and general relationship with neighbours, it might be ok for you to put a note through the neighbour’s door asking if they’d recommend the company working on their house.
Look at Associations
The construction industry has a lot of trade associations that monitor the quality of work and customer service delivered by their members. Belonging to these associations means that the member meets their standards consistently.
When you’re talking to a loft conversion company, as whether they are members of associations such as the Federation of Master Builders and Guild of Master Craftsmen. Some companies are even members of business groups that monitor the financial and customer-service aspects more closely than the final work.
Look at Their Case Studies
Most loft conversion websites or social media profiles will feature pictures of their past work – take a look at those case studies to see whether you’re happy with the standard of work in them.
Sometimes, less reputable companies will use images from other company websites and try to pass off the work as their own. If you have any doubts, it’s a good idea to put the images through a reverse image search to see if they come up anywhere else, attributed to another company.
Ask for Proof
With a lot of associations and even case studies, a loft conversion company will be able to prove their membership so don’t be afraid to ask. If you’d like to see whether they’re a member of an association, the association website will usually have a list of members. In some cases, loft conversion companies have good relationships with customers who let others come and look at the loft conversion in person. It never hurts to ask!